Boharr-Careers

Job Summary

We are looking for a proactive Production Support Executive to provide support to our enterprise clients. You will assist customers with product queries, onboarding, issue resolution, and coordination with internal product and technical teams to ensure a seamless client experience.

Key Responsibilities

• Provide first-level support to enterprise clients via phone, email, and support tickets.
• Assist clients with product onboarding and platform navigation.
• Troubleshoot functional issues and escalate technical problems to the development team.
• Track, document, and resolve client requests within defined SLAs.
• Coordinate with Product, QA, and Business teams for timely issue resolution.
• Maintain support documentation and knowledge base articles.
• Conduct user training sessions when required.

Required Skills

• Customer-first attitude with attention to detail.
• Ability to manage multiple client requests simultaneously.
• Basic understanding of web applications and SaaS products.
• Strong problem-solving and analytical abilities.
• Excellent verbal and written English communication.

Educational Qualifications:

• Bachelor of Engineering in any of the discipline
• Technical knowledge of ASP.Net, PLSQL queries

Experience:

2 Years of Experience

Role Overview

We are looking for a sales professional who can develop new business for Boharr across India. The role involves finding potential clients, understanding their requirements, arranging product demonstrations and converting sales opportunities into business.

This is an individual contributor role for someone who can work independently, take ownership of sales activities and deliver results in a growing startup environment.

Key Responsibilities

• Identify potential clients and generate leads through calls, emails, LinkedIn, referrals, industry events and other channels.
• Research prospective companies and identify the right people to approach.
• Qualify leads by understanding the client's requirements, interest, decision-making process and likelihood of buying.
• Arrange client meetings and product demonstrations with the relevant Boharr team members.
• Explain Boharr's solutions to prospective clients and coordinate discussions to address their requirements.
• Prepare proposals, presentations and quotations, and follow up on commercial discussions.
• Maintain regular contact with prospects and work towards closing business.
• Update the sales tracker or CRM and provide regular reports on sales progress and expected closures.

Skills and Experience

• 3–5 years of experience in B2B sales, preferably in FinTech, SaaS, banking technology or financial services.
• Good understanding of banking, investments, wealth management or the financial services industry.
• Ability to generate leads independently rather than depend entirely on leads provided by the company.
• Good communication and presentation skills, with the confidence to speak to business heads and decision-makers.
• Ability to understand customer needs, identify genuine business opportunities and prioritise time effectively.
• Good follow-up, negotiation and relationship-building skills.
• Self-driven, organised and comfortable working towards sales targets.

Preferred Experience

Experience selling digital onboarding or KYC solutions, wealth management platforms, investment technology or other software products to AMCs, AIFs, banks, NBFCs, wealth managers or GIFT City institutions will be an advantage.

Qualification

Bachelor's degree in Commerce, Business, Finance, Technology or a related field. An MBA is an advantage but not mandatory.

Key Expectations

• Maintain a continuous pipeline of new and qualified sales opportunities.
• Generate a regular flow of client meetings and product demonstrations.
• Focus on genuine prospects with a clear business requirement, rather than simply increasing the number of leads.
• Work towards agreed targets for business acquisition and revenue.
• Keep the sales pipeline updated and ensure that opportunities progress through timely follow-ups.

Other Requirements

• Chennai will be the base location, with responsibility for clients across India.
• Willingness to travel within India for client meetings, demonstrations and business development as required.
• Ability to work independently and adapt to the changing needs of a growing startup.

Job Summary

We are looking for a proactive Client Support Executive to provide exceptional support to our enterprise clients. You will assist customers with product queries, onboarding, issue resolution, and coordination with internal product and technical teams to ensure a seamless client experience.

Key Responsibilities

• Provide first-level support to enterprise clients via phone, email, and support tickets.
• Assist clients with product onboarding and platform navigation.
• Troubleshoot functional issues and escalate technical problems to the development team.
• Track, document, and resolve client requests within defined SLAs.
• Coordinate with Product, QA, and Business teams for timely issue resolution.
• Maintain accurate support documentation and knowledge base articles.
• Conduct basic product demonstrations and user training sessions when required.
• Ensure high customer satisfaction through professional and timely communication.

Required Skills

• Excellent verbal and written English communication.
• Strong problem-solving and analytical abilities.
• Customer-first attitude with attention to detail.
• Basic understanding of web applications and SaaS products.
• Ability to manage multiple client requests simultaneously.
• Proficiency in MS Office or Google Workspace.

Drive business growth by acquiring clients for software development, IT staffing, and digital transformation services. This role focuses on B2B enterprise sales and strategic client relationships.

Key Responsibilities

• Generate and qualify leads through outbound and inbound channels.
• Sell custom software, fintech solutions, and IT staffing services.
• Prepare proposals, presentations, and commercial quotations.
• Manage client relationships and negotiate contracts.
• Achieve monthly and quarterly revenue targets.

Required Skills

• B2B IT Sales experience
• Excellent communication & negotiation
• CRM & proposal management
• Enterprise software or staffing sales preferred

Experience:

3–8 Years